Damaged and out-of-warranty product disposal
Damaged-goods quarantine taking over the DC, rejected product reappearing for sale under your brand, and auditors asking for backing for the write-off? Ecobraz disposes of what cannot return to the market — with recorded de-identification, per-batch inventory and a documentary trail that supports the stock write-off in front of tax inspectors and group auditors alike.
If your quarantine tells this story, you are in the right place
Is even one item on this list true for you? Then this page was written for you — describe your situation in one minute and get a technical reply, not a sales call.
- The damaged-goods and returns area already fills an entire aisle — and no one dares decide its fate
- A product rejected by quality has appeared for sale on a marketplace, with your brand on the box
- The tax audit asked for backing for the stock write-off and the process stalled
- The technical support network is accumulating circuit boards and casings with no defined destination
- Legal vetoed the middleman's 'we'll buy your rejects' — but pointed to no alternative
Rejected product without control is a risk to the brand
Three problems that grow in your damaged-goods and returns stock.
Your brand on sale where it should not exist
The item your quality team rejected returns to the market through a parallel channel, fails in the consumer's hands and triggers YOUR warranty — for a product you had already discontinued.
Real cost: warranty and support paid twice over, public complaints and the consumer blaming the brand, not the middleman.Quarantine is idle capital deteriorating
Accumulated damaged stock blocks prime DC space and capital that accounting cannot release — while the batch only loses value and gathers dust.
Real cost: square metres with no turnover, a balance sheet carrying dead stock and a decision deferred every quarter.A write-off without backing invites disallowance
The definitive removal of an item needs a documentary trail: what left, when, to where and with what evidence. Without it, the write-off becomes a fiscal and audit weakness.
Real cost: tax queries, accounting rework and the write-off challenged years later.From endless quarantine to a documented write-off
The rejects go out, the evidence comes in — and the brand stays protected.
How it is today
- Damaged-goods aisles growing with every stocktake
- Rejects sold 'by weight' with no control over their destination
- Brand exposed to resurfacing in a parallel channel
- Write-off stalled for lack of documentary backing
- Support centres accumulating circuit boards with no process
With Ecobraz
- Collection by batch, one-off or recurring, with inventory
- Recorded de-identification — the item dies documented
- Custody control through to final disposal
- MTR, CDF and batch report to support the write-off
- Factory, DC and support centres to the same standard
What changes for the brand and for the stock
Brand protection and accounting hygiene in a single move.
Brand out of the parallel channel
The rejected item, disposed of with a record, does not reappear for sale under your name.
Quarantine cleared
The damaged-goods aisle becomes operating space again, not a product graveyard.
Write-off with backing
A complete documentary trail for accounting and audit to sign off without fear.
The whole network to one standard
Factory, DCs and support centres with the same process and the same document.
What is included — and what is not
Scope declared before scheduling reduces rework and surprises. Each batch is assessed technically.
In scope
- Electronic and electrical products rejected during screening or testing
- Returns not fit for resale
- Out-of-warranty and post-repair items
- Batches from technical support and repair centres
- Circuit boards, components and electronic accessories
Feasibility depends on categories, volume, location and any de-identification requirement. Each batch is assessed before confirmation.
Out of scope
- Loose household batteries
- Toner and cartridges
- Lamps, oil, polystyrene and packaging
- Chemical, biological, radioactive or contaminated waste
Materials out of scope require specific chains and are not part of this service.
How it works, from contact to final destination
No collection is confirmed without a technical assessment. That is what keeps the operation predictable and documentable.
Describe the batch
Categories, quantity, origin (DC, factory, technical support) and requirements.
Technical assessment
We analyse materials, logistics and the level of de-identification required.
Scope defined
Destruction method, responsibilities and agreed documents.
Recorded collection
Collection with per-batch inventory and chain of custody.
Disposal and evidence
Recorded de-identification, disposal and batch documentation.
The evidence that supports the write-off and protects the brand
The documentation reflects what was actually carried out in each batch — no generic promises.
Per-batch inventory
A list of the items disposed of, recorded at source.
Recorded de-identification
Destruction carried out and documented, when contracted.
MTR and CDF
Waste transport manifest and disposal certificate, where applicable to the material.
Chain of custody
A record of the batch's route through to disposal.
Disposal report
Consolidation by batch for stock reconciliation and audit.
Control against return
A flow designed so that the disposed item does not reappear on the market.
Why Ecobraz and not the rejects buyer
Whoever pays for your rejects has to resell them. We exist for the opposite path.
No conflict of interest
A middleman profits by reselling what you want to eliminate. Our process ends in recorded de-identification and disposal.
15 years of operation
An organisation founded in 2011, recognised on EU and UN platforms — scope declared on the evidence page.
Evidence in every batch
Inventory, custody and applicable certificates close out each operation — it is the backing for your write-off.
Scale with a standard
From a one-off batch to a recurring after-sales flow, the process and the document are the same.
What manufacturers, importers and retailers ask
How do you ensure the product does not return to the market?
When de-identification is part of the scope, it is carried out and recorded, and the batch remains in chain of custody through to disposal. It is this documented combination that protects the brand.
Do you serve factories, DCs and support networks?
Yes. Multiple origins are assessed according to volume per point and logistics — the scope can consolidate collections from several locations.
Is there a minimum volume?
We assess anything from one-off batches to recurring after-sales flows. The arrangement depends on categories, location and logistics.
Can de-identification be total (shredding)?
The destruction method is defined in the scope according to the material and the requirement — always with a record of what was carried out.
How does cost work?
Terms depend on categories, volume, location and level of de-identification. The technical assessment defines the model — with no promise of a free service.
Can our head office verify the documentation from outside Brazil?
Yes. The final destination certificate carries a QR code that any auditor, anywhere, can check for authenticity in seconds — the system itself confirms its authenticity, with no calls to Brazil and no translation needed. Every client also uses the Ecobraz evidence portal free of charge, with no contract: the records of each collection are organised under your company registration and can be exported to feed the compliance or ESG system your group already uses.
Could also be part of your operation
Marketplaces and e-commerce
Returns and damaged goods at scale, with a schedule per DC.
View solution →Circuit boards and components
Disposal of circuit boards, components and electronic scrap.
View solution →Recurring collections
A continuous collection flow for operations with steady volume.
View solution →What is it worth to get your brand out of the parallel channel this quarter?
Describe the categories, volume and origin of the batch. The team gets back to you with scope, level of de-identification and the standard of evidence — in writing.