Cookie Policy

Cookie Policy

Ecobraz uses cookies and similar technologies across its digital channels to enable the proper operation of the website, improve browsing experience, understand access patterns, protect the digital environment and support institutional or commercial communications, when applicable.

This Cookie Policy explains what cookies are, which types may be used, the purposes for which they are used and how users can manage their preferences.

1. What are cookies?

Cookies are small text files stored in the user’s browser or device when accessing a website. They make it possible to recognize the device, remember preferences, improve navigation and collect technical information about website usage.

Cookies do not, by themselves, allow access to personal files stored on the user’s device. However, some information collected through cookies may be considered personal data when it can identify or make an individual identifiable.

2. Types of cookies we may use

Ecobraz may use different categories of cookies, according to the purpose of browsing and the resources available on the website.

2.1 Necessary cookies

These cookies are essential for the website to function. They enable basic features such as page loading, security, navigation, form completion and maintenance of technical preferences.

Without these cookies, some website features may not operate correctly.

2.2 Performance and analytics cookies

These cookies help us understand how visitors interact with the website, which pages are most accessed, which content generates greater interest and whether browsing errors occur.

The information obtained is used to improve the structure, usability, performance and relevance of published content.

2.3 Functional cookies

Functional cookies allow the website to remember choices made by the user, such as language, region, browsing preferences or information already entered in forms.

These cookies help make the experience more personalized and efficient, without changing Ecobraz’s legal or contractual obligations.

2.4 Advertising and communication cookies

Ecobraz may use cookies to support institutional campaigns, measure interactions with content, assess traffic sources and improve communication with audiences interested in reverse logistics, electronic waste disposal, environmental documentation and related services.

These cookies may be used directly by Ecobraz or by third-party platforms, always within the applicable legal bases and the settings allowed by the user.

3. Purposes of using cookies

Cookies may be used for the following purposes:

• to enable the technical operation of the website;
• to improve browsing security;
• to remember user preferences;
• to analyze traffic, performance and access patterns;
• to identify the most accessed pages, content and services;
• to improve forms, contact flows and browsing experience;
• to support institutional, commercial and operational metrics;
• to prevent abuse, unauthorized access or suspicious automated behavior;
• to improve content related to reverse logistics, electronic waste, environmental documentation and operational compliance.

4. Third-party cookies

The Ecobraz website may use third-party resources, tools or integrations, such as traffic analytics platforms, hosting, security, forms, maps, videos, social media, customer service, marketing or campaign measurement tools.

These third parties may use their own cookies or similar technologies, according to their respective privacy and cookie policies.

Ecobraz does not fully control cookies set by third parties, but seeks to use tools compatible with legitimate purposes, operational security and improvement of the user experience.

5. Consent and preference management

When required by applicable law, Ecobraz may request the user’s consent for the use of certain categories of cookies, especially non-essential cookies.

The user may accept, refuse or manage cookie preferences through the banner, settings panel or features available on the website, when existing.

The user may also configure their browser to block, limit or delete cookies. This configuration may affect the operation of some areas of the website.

6. How to disable cookies in the browser

Most browsers allow cookie management directly in privacy and security settings. The user may, for example:

• block all cookies;
• allow only necessary cookies;
• delete cookies already stored;
• block third-party cookies;
• receive alerts before cookies are stored.

The exact options may vary depending on the browser, device and version used.

7. Retention of information collected by cookies

Information collected through cookies will be retained for the period necessary to fulfill the purposes described in this policy, observing legal, regulatory, technical and operational requirements.

Cookies may be session-based, deleted when the browser is closed, or persistent, remaining stored for a defined period or until deleted by the user.

8. Relationship with the Privacy Policy

This Cookie Policy should be read together with Ecobraz’s Privacy Policy, which provides broader information about the collection, use, sharing, storage and protection of personal data.

When information collected through cookies is considered personal data, processing will be carried out in accordance with Brazil’s General Data Protection Law (Law No. 13,709/2018) and other applicable rules.

9. Security and limitation of liability

Ecobraz adopts reasonable measures to protect information collected through cookies and similar technologies. However, no digital environment is absolutely secure.

Ecobraz’s actions aim to reduce risks, improve navigation and protect its digital channels within reasonable technical, legal and operational criteria.

10. Updates to this Policy

This Cookie Policy may be updated periodically to reflect legal, regulatory, technical, operational or institutional changes.

The current version will be published on this website, with the update date indicated when applicable.

11. Contact

For questions about this Cookie Policy or about the processing of personal data by Ecobraz, users may contact the official channels:

Email: [email protected]

Telephone: +55 (11) 4329-2001

Last updated: May 2026.